Free Shipping On All Orders | 30 Days Free Return
+1 305-826-2606 support@lagolawnmower.com
Free Shipping On All Orders | 30 Days Free Return

Shipping policy

Shipping Policy

Last Updated: August 24, 2026

At Lago Lawn Mower, we are committed to delivering your outdoor power equipment, replacement parts, and tools quickly and securely. Below is the complete breakdown of our shipping procedures, transit timelines, and delivery terms across the United States.

1. Delivery Coverage & Currency

  • Shipping Zone: We ship exclusively to physical street addresses within the United States. We do not process international orders outside the US at this time.

  • Currency: All product prices, shipping calculations, and transactions are processed strictly in US Dollars ($ USD).

2. Shipping Rates & Delivery Cost

  • Free US Standard Shipping: We offer 100% Free Standard Shipping on all orders nationwide. There are no minimum purchase requirements, membership fees, or hidden handling charges added at checkout.

3. Order Processing & Transit Timelines

Orders are processed and dispatched from our Florida operations team Monday through Friday (excluding US federal holidays).

  • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (Eastern Time - ET)

  • Order Cut-Off Time: 5:00 PM (Eastern Standard Time - EST)

    (Orders placed after 5:00 PM EST will begin processing on the following business day.)

  • Handling / Processing Time: 1 to 2 Business Days (Monday – Friday)

  • Transit / Shipping Time: 3 to 5 Business Days (Monday – Friday)

  • Total Estimated Delivery Time: 4 to 7 Business Days (Monday – Friday)

4. Courier Partners

To ensure safe transport of power tools and replacement components, we partner with reliable national shipping carriers:

  • FedEx

  • UPS

  • USPS

5. Tracking Your Order

  • Dispatch Confirmation: Once your equipment or parts order is packed and dispatched, you will receive an automated Shipping Confirmation Email containing your tracking number and direct carrier link.

  • Live Status: Please allow 24 to 48 hours for tracking details to update on the carrier’s system after receiving your confirmation link.

6. Address Restrictions & P.O. Boxes

  • Physical Street Addresses Required: Due to size, weight, and safety carrier regulations for outdoor power equipment and tools, we require a valid physical street address for delivery. We cannot ship heavy power machinery or large items to P.O. Boxes.

7. Order Changes & Address Amendments

  • Before Dispatch: If you need to update your delivery address or cancel an order, please contact our support team at support@lagolawnmower.com within 12 hours of order placement.

  • After Dispatch: Once an order is transferred to the carrier, we cannot intercept or change the shipping destination. You must receive the parcel and follow our standard Return Policy.

8. Sales Tax Transparency

  • Applicable US state and local sales taxes are calculated transparently and displayed at checkout in accordance with legal regulations. The final price shown at checkout is fully transparent with no surprise delivery fees.

9. Delivery Delays & Freight Issues

During high-demand seasonal periods (such as spring and summer lawn care seasons), carriers may experience minor logistical delays. If your tracking status shows no movement for more than 5 business days, please reach out to us immediately so we can file a carrier inquiry.

10. Customer Support & Contact Information

For any questions regarding shipping times, delivery status, or order updates, please contact us:

  • Store Name: Lago Lawn Mower

  • Physical Address: 8901 NW 116th St #103, Hialeah Gardens, FL 33018, United States

  • Phone Number: +1 305-826-2606

  • Email Support: support@lagolawnmower.com

  • Support Hours: Monday – Friday | 9:00 AM – 5:00 PM (Eastern Time - ET)